How to Get More Client Reviews & Photos

How to Get More Client Reviews & Photos

While Yelp discourages businesses from asking for reviews, we’ve figured out the easiest and most effective way to encourage clients to fill out your review form. Here’s how you can get more reviews (and photos) from clients:

  • Keep it short and sweet
    • “I’m building my online profile. Would you mind filling out a quick review about your experience today? It would really help me out.”
    • If they say no, ask if you can email them your Lifebooker review form so they can fill it out at home.
  • Take photos for your profile
    • Business pages with photos get 180% more visits from clients on Lifebooker than profiles without photos.
    • Make it easy for clients to say yes. If you’re building your haircut portfolio, let them know you’ll just take a photo of the back of the head so they don’t feel self-conscious. For lash, brow, and nail services, opt for close-ups of the eyes and hands.
  • The more clients you ask, the better.
    • It’s a numbers game. Don’t shy away from asking your loyal clients for their feedback each time you see them. (Don’t worry, we’ll never market to these clients).
  • Republish your reviews and photos anywhere!
    • Use your Lifebooker reviews and photos on your own site and in your marketing materials.
  • We’ll help promote you!
    • We’ll give your photos a boost by featuring them on the Lifebooker homepage and Pinterest page.

Did you know? Lifebooker can help you get more full-price clients—without any software to set up or calendar to manage—completely free!

How to Build Your Online Reviews

How to Build Your Online Reviews

Clients often start their research online when it comes to booking a beauty appointment—and they rely on reviews of local businesses to help them make a decision. Keep reading to learn how to ensure your business is easy to find and research online.

Get listed

Listing sites are an easy way for clients to find and research you. Use Lifebooker to list your business—you’ll be featured to the hundreds of thousands of clients searching for beauty appointments, and we’ll direct them to you based on location and desired services. It also offers the convenience of booking online or on the app. New to Lifebooker? We’ll pull in your Yelp reviews so clients can get the lowdown and book all in one place. Learn more by calling 800-401-9258 (press 2) or emailing us at bizhelp@lifebooker.com.

Build a Google presence

When a business has a verified Google+ page for businesses, their information will show up on the right side of the screen when a client searches for them on Google. It even includes reviews from Google+ and other sites including Lifebooker—and it doesn’t cost a thing!

Get more reviews  

As you’re wrapping up an appointment, ask clients to write a review. Include a link for reviews on an appointment card, or follow up with an email that includes aftercare instructions as well as a link to write a review.

Aim for honesty

Your customer service should speak for itself, so don’t ask for positive reviews—and don’t worry about an occasional negative one. Clients understand that some people use reviews to vent. Instead, learn from the review and answer politely, asking the client to give you a call in order to take the conversation offline.

New on Lifebooker

New on Lifebooker

As a discovery marketplace specializing in beauty, health, and fitness, we’ve always shown our members a variety of top services in their area—and now we’re offering even more! Keep reading to check out the updates we’ve made and how they’ll help your business.

It’s now easier for clients to find your business

Hundred of thousands of clients visit Lifebooker daily to explore and schedule appointments. Now we’ve improved the way clients search for businesses in their areas, making it even easier for you to gain new clients. Lifebooker helps showcase businesses and direct clients to them based on location and desired services. By having a targeted search, it’s easy for clients to find the right service for them—and they can book easily and quickly from their phones or computers.

Your trusted online reviews, all in one place

With reviews sourced only from clients who have booked and honored their appointments, Lifebooker has always been the go-to trusted source for trusted beauty, health, and fitness business reviews. Now, we’ve made it even easier for your business to build your online reputation, adding Yelp reviews to our own and ensuring clients have all the information they need to book an appointment in one place.

To find out more call 800-401-9258 (press 2) or email us at bizhelp@lifebooker.com.

3 Ways to Beat the Winter Blues

Winter can be a slower season for the beauty, health and fitness industries—but it’s easy to warm things up. Keep reading for tips on spreading the word about your business, reminding clients to book appointments, and setting up specials.

Feature your business on Lifebooker’s Marketplace

Lifebooker is a discovery marketplace specializing in beauty, health, and fitness. We provide hundreds of thousands of members with a variety of geo-targeted businesses to choose from and a platform to book desired services in real time. Attract new business by making sure your business is listed—clients will be able to find you by searching availability, location, available services, and more.

Want even more brand exposure? Get featured across the site with Lifebooker’s traditional flat-rate advertising options. Promote your brand to Lifebooker’s members with site and email banner ads featuring your logo, tagline, special offers, and more—you can even get a dedicated email sent to Lifebooker members about your brand. Email bizhelp@lifebooker.com or call 800-401-9258 (press 2) to learn more.

Set up winter promotions

Get clients out of the house in your door—promote a VIP program, hold special events or workshops,  or create special promotions like two-for-one services with a friend. And remind your current clients to keep up with their routines with personalized email reminders and by having them book at the end of their appointment for their follow-up.

Start thinking ahead for spring

Use your downtime to plan ahead for your busy season. Figure out how to achieve your goals—does it include education for yourself and your staff, or updating your website? Set deadlines, check your goals, and remind your team to keep yourself accountable.

How to Make Valentine’s Day Count for Your Business

How to Make Valentine’s Day Count for Your Business

Valentine’s Day is a great time to promote your business to new and existing customers. From date night prep to thoughtful gift ideas, keep reading to learn how to boost business during the holiday.

Set up a variety of promotions

Target different groups and add a special twist to your most popular services for the holiday. Focus on prep services like hair, waxing, nails, and makeup, or appeal to couples and friends with relaxing options like spa days—you can even include themed ingredients or add an extra treat like strawberries and champagne. Promote gift options like packages, class packs, and gift cards—and include an extra Valentine’s Day treat or special service as an add-on.


Reach out to your existing clients

Once you set up all your Valentine’s Day specials, it’s time to spread the word. Make sure your loyal client base is aware by sending a promotional email and posting on your social media pages (link to your booking page). Use the holiday boost to promote your VIP and friend referral programs.

 

Target new clients

Spread the word about your business on Lifebooker through flat-rate advertising. Lifebooker’s traditional advertising options can help build exposure for your brand. Promote your brand to Lifebooker’s members with site and email banner ads featuring your logo, tagline, special offers, and more. Email bizhelp@lifebooker.com or call 800-401-9258 (press 2) to learn more. Plus, opt to have your services listed to clients looking for beauty, health and fitness appointments. You can choose to offer online booking or allow clients to message your business to find out more.

What Does Your Online Presence Say About You?

What Does Your Online Presence Say About You?

Clients have many options when it comes to health, beauty, and fitness businesses—and they start their research online. From mobile searches to reviews, it’s important to make sure your business has a strong online presence. Keeping reading for three ways to make sure you look your best online.

Online reviews

88 percent of customers say they’ve read reviews to determine the quality of a local business. Reviews make it easy for businesses to build trust with potential clients and show off some of what they offer. They even help your SEO, so make sure you have Yelp and Google+ pages for your business. You can also collect reviews on Lifebooker—we ask only clients who have honored their appointments to leave a review, so Lifebooker reviews are from your own real customers who have visited your business.

Mobile presence

The use of mobile devices are on the rise—91 percent of U.S. adults own a mobile phone, and 61 percent of those are smartphones—so making sure your website is compatible is key. Mobile users act when they search—70 percent of mobile searches lead to online action within an hour. And mobile users that find your business online have a conversion percentage nearly three times higher than the same search done on a desktop or laptop.” Grow your mobile presence by getting featured on Lifebooker. Lifebooker’s traditional advertising plan includes your own promotion, banners across the site and dedicated emails—all accessible on our mobile site. Email bizhelp@lifebooker.com or call 800-401-9258 (press 2) to learn more.

Tell your marketing story

Know your business and figure out what stands out about your business—for example, do you use organic products? Is your workout program tailored to individuals, or do you have a beginner course? What are your specialities in your field? If you’re not sure what to highlight, take a look at the market for opportunities where you business can stand out. Feature what makes your business unique on your website, listing sites, review sites, and social media posts

3 Marketing Trends You’ll See in 2015

3 Marketing Trends You’ll See in 2015

Happy 2015 from Lifebooker! Start it on a high note by planning how you’ll use the year’s marketing trends to grow your business.

Online Ads

Online advertising is expected to rise by 10 percent in 2015. Lifebooker’s traditional advertising options can help build exposure for your brand. Promote your brand to Lifebooker’s members with site and email banner ads featuring your logo, tagline, special offers, and more. Email bizhelp@lifebooker.com or call 800-401-9258 (press 2) to learn more.

Personalized Marketing

Companies offering personalized content increased their number of sales, lowered costs of operation, prompted users to spend more time on their websites, and promoted customer satisfaction. Target your customers on a more personal level, tailoring your promotions:

  • Loyal customers: Make sure your loyal customers feel taken care of. Offer a discount for friend referrals or a VIP program.
  • New customers: Consider offering packages or specials to turn new customers into repeat customers.
  • Less active customers: Remind clients about yours business. Send them select promotions

Build your own content

Show customers that you’re an expert in your field by creating content to promote your brand. Reach your audience through photos and videos on blog posts and social media—short video content will be big this year. With Facebook changing how the News Feed works, place your focus more on stories and less on promotional content. Create content that your audience will find valuable so they’ll share and engage with it.