How to Get More Client Reviews & Photos

How to Get More Client Reviews & Photos

While Yelp discourages businesses from asking for reviews, we’ve figured out the easiest and most effective way to encourage clients to fill out your review form. Here’s how you can get more reviews (and photos) from clients:

  • Keep it short and sweet
    • “I’m building my online profile. Would you mind filling out a quick review about your experience today? It would really help me out.”
    • If they say no, ask if you can email them your Lifebooker review form so they can fill it out at home.
  • Take photos for your profile
    • Business pages with photos get 180% more visits from clients on Lifebooker than profiles without photos.
    • Make it easy for clients to say yes. If you’re building your haircut portfolio, let them know you’ll just take a photo of the back of the head so they don’t feel self-conscious. For lash, brow, and nail services, opt for close-ups of the eyes and hands.
  • The more clients you ask, the better.
    • It’s a numbers game. Don’t shy away from asking your loyal clients for their feedback each time you see them. (Don’t worry, we’ll never market to these clients).
  • Republish your reviews and photos anywhere!
    • Use your Lifebooker reviews and photos on your own site and in your marketing materials.
  • We’ll help promote you!
    • We’ll give your photos a boost by featuring them on the Lifebooker homepage and Pinterest page.

Did you know? Lifebooker can help you get more full-price clients—without any software to set up or calendar to manage—completely free!

New on Lifebooker

New on Lifebooker

As a discovery marketplace specializing in beauty, health, and fitness, we’ve always shown our members a variety of top services in their area—and now we’re offering even more! Keep reading to check out the updates we’ve made and how they’ll help your business.

It’s now easier for clients to find your business

Hundred of thousands of clients visit Lifebooker daily to explore and schedule appointments. Now we’ve improved the way clients search for businesses in their areas, making it even easier for you to gain new clients. Lifebooker helps showcase businesses and direct clients to them based on location and desired services. By having a targeted search, it’s easy for clients to find the right service for them—and they can book easily and quickly from their phones or computers.

Your trusted online reviews, all in one place

With reviews sourced only from clients who have booked and honored their appointments, Lifebooker has always been the go-to trusted source for trusted beauty, health, and fitness business reviews. Now, we’ve made it even easier for your business to build your online reputation, adding Yelp reviews to our own and ensuring clients have all the information they need to book an appointment in one place.

To find out more call 800-401-9258 (press 2) or email us at bizhelp@lifebooker.com.

What Does Your Online Presence Say About You?

What Does Your Online Presence Say About You?

Clients have many options when it comes to health, beauty, and fitness businesses—and they start their research online. From mobile searches to reviews, it’s important to make sure your business has a strong online presence. Keeping reading for three ways to make sure you look your best online.

Online reviews

88 percent of customers say they’ve read reviews to determine the quality of a local business. Reviews make it easy for businesses to build trust with potential clients and show off some of what they offer. They even help your SEO, so make sure you have Yelp and Google+ pages for your business. You can also collect reviews on Lifebooker—we ask only clients who have honored their appointments to leave a review, so Lifebooker reviews are from your own real customers who have visited your business.

Mobile presence

The use of mobile devices are on the rise—91 percent of U.S. adults own a mobile phone, and 61 percent of those are smartphones—so making sure your website is compatible is key. Mobile users act when they search—70 percent of mobile searches lead to online action within an hour. And mobile users that find your business online have a conversion percentage nearly three times higher than the same search done on a desktop or laptop.” Grow your mobile presence by getting featured on Lifebooker. Lifebooker’s traditional advertising plan includes your own promotion, banners across the site and dedicated emails—all accessible on our mobile site. Email bizhelp@lifebooker.com or call 800-401-9258 (press 2) to learn more.

Tell your marketing story

Know your business and figure out what stands out about your business—for example, do you use organic products? Is your workout program tailored to individuals, or do you have a beginner course? What are your specialities in your field? If you’re not sure what to highlight, take a look at the market for opportunities where you business can stand out. Feature what makes your business unique on your website, listing sites, review sites, and social media posts

5 Ways to Get More Online Reviews

An important part of of your online reputation and brand, reviews help clients decide whether or not to visit a new business. So how do you collect more reviews from the clients that know and love you? Keep reading to learn more.

  • Ask your loyal customers to write a review

Honesty goes a long way. Clients don’t want to read fluff reviews or a fake review that could have been written by the business. So ask clients who have been to your business a number of times to offer insight—they’re more likely to be able to speak to interactions with different members of your staff and may have tried a larger variety of services.

  • Send follow-up emails to your clients

Send an email to clients thanking them for their visit, including any upkeep instructions as well as a way to review their experience. The easier you make it for clients to review you, the more likely they will be to do it.

  • Add a link on your website

Make sure your website makes it easy for clients to find a way to review you. You can even highlight some of your best reviews on your site.

  • Ask clients to fill out comment cards

Not everyone likes to go online to write reviews. Provide those clients with a physical comment card to fill out after their appointment. Make sure to ask if you can use their review for your marketing materials (online or printed).

  • Respond to reviews

Make sure you’re addressing customer complaints as well as praise—your response to online reviews helps advertise your customer service to potential clients that may be reading and encourages others to leave reviews too. Click here for our tips for responding to positive and negative reviews.

Did you know? Lifebooker can respond to reviews for you! Click here, email bizhelp@lifebooker.com, or call 800-401-9258 (press 2) to learn more.