How to Get More Client Reviews & Photos

How to Get More Client Reviews & Photos

While Yelp discourages businesses from asking for reviews, we’ve figured out the easiest and most effective way to encourage clients to fill out your review form. Here’s how you can get more reviews (and photos) from clients:

  • Keep it short and sweet
    • “I’m building my online profile. Would you mind filling out a quick review about your experience today? It would really help me out.”
    • If they say no, ask if you can email them your Lifebooker review form so they can fill it out at home.
  • Take photos for your profile
    • Business pages with photos get 180% more visits from clients on Lifebooker than profiles without photos.
    • Make it easy for clients to say yes. If you’re building your haircut portfolio, let them know you’ll just take a photo of the back of the head so they don’t feel self-conscious. For lash, brow, and nail services, opt for close-ups of the eyes and hands.
  • The more clients you ask, the better.
    • It’s a numbers game. Don’t shy away from asking your loyal clients for their feedback each time you see them. (Don’t worry, we’ll never market to these clients).
  • Republish your reviews and photos anywhere!
    • Use your Lifebooker reviews and photos on your own site and in your marketing materials.
  • We’ll help promote you!
    • We’ll give your photos a boost by featuring them on the Lifebooker homepage and Pinterest page.

Did you know? Lifebooker can help you get more full-price clients—without any software to set up or calendar to manage—completely free!

How to Build Your Online Reviews

How to Build Your Online Reviews

Clients often start their research online when it comes to booking a beauty appointment—and they rely on reviews of local businesses to help them make a decision. Keep reading to learn how to ensure your business is easy to find and research online.

Get listed

Listing sites are an easy way for clients to find and research you. Use Lifebooker to list your business—you’ll be featured to the hundreds of thousands of clients searching for beauty appointments, and we’ll direct them to you based on location and desired services. It also offers the convenience of booking online or on the app. New to Lifebooker? We’ll pull in your Yelp reviews so clients can get the lowdown and book all in one place. Learn more by calling 800-401-9258 (press 2) or emailing us at bizhelp@lifebooker.com.

Build a Google presence

When a business has a verified Google+ page for businesses, their information will show up on the right side of the screen when a client searches for them on Google. It even includes reviews from Google+ and other sites including Lifebooker—and it doesn’t cost a thing!

Get more reviews  

As you’re wrapping up an appointment, ask clients to write a review. Include a link for reviews on an appointment card, or follow up with an email that includes aftercare instructions as well as a link to write a review.

Aim for honesty

Your customer service should speak for itself, so don’t ask for positive reviews—and don’t worry about an occasional negative one. Clients understand that some people use reviews to vent. Instead, learn from the review and answer politely, asking the client to give you a call in order to take the conversation offline.

New on Lifebooker

New on Lifebooker

As a discovery marketplace specializing in beauty, health, and fitness, we’ve always shown our members a variety of top services in their area—and now we’re offering even more! Keep reading to check out the updates we’ve made and how they’ll help your business.

It’s now easier for clients to find your business

Hundred of thousands of clients visit Lifebooker daily to explore and schedule appointments. Now we’ve improved the way clients search for businesses in their areas, making it even easier for you to gain new clients. Lifebooker helps showcase businesses and direct clients to them based on location and desired services. By having a targeted search, it’s easy for clients to find the right service for them—and they can book easily and quickly from their phones or computers.

Your trusted online reviews, all in one place

With reviews sourced only from clients who have booked and honored their appointments, Lifebooker has always been the go-to trusted source for trusted beauty, health, and fitness business reviews. Now, we’ve made it even easier for your business to build your online reputation, adding Yelp reviews to our own and ensuring clients have all the information they need to book an appointment in one place.

To find out more call 800-401-9258 (press 2) or email us at bizhelp@lifebooker.com.